Effective Date: 28 August 2024
At Site Sphere, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact Us: Please provide your name, email address, phone number, and any other information when you contact us.
- Consultation Forms: Information about your business, website preferences, and any other details necessary to provide our services.
- Transactions: Payment information when you purchase our services.
2. How We Use Your Information
The information we collect is used to:
- Provide Services: To deliver the requested services, including website design, development, and additional digital marketing services.
- Communication: To contact you regarding your project, provide updates, and respond to your inquiries.
- Payment Processing: To process payments for the services you have ordered.
- Marketing: We will send you promotional materials and updates on our services with your consent.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in providing services, such as payment processing, hosting, and email communication. Confidentiality agreements bind these providers, and they are not permitted to use your information for any purpose other than to perform services on our behalf.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance the browsing experience. Cookies are small data files stored on your device that help us understand your preferences and improve our website. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee its security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
You have the right to:
- Access: Request a copy of our personal information about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails.
To exercise these rights, please get in touch with us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
Site Sphere may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at:
- Email: info@sitesphere.co.za
- Phone: +27 72 624 0203
- Address: Christmaskrans Farm, Marquard, 9610, South Africa
Thank you for trusting Site Sphere with your personal information.